Print Ordering Help Center
Search or choose a category before uploading artwork or placing an order.
Turnaround Times
How long does my order take?
- DTF Transfers: Typically 24–48 hours.
- UV DTF Transfers: Typically 24–48 hours.
- Digital Printing: Typically 3–5 business days.
- Signs & Banners: Typically 3–5 business days.
- Custom Apparel with transfers: Typically 5–7 business days depending on quantity and artwork.
- Screen Printed Apparel: Typically 5–7 business days depending on quantity and setup.
- Embroidered Apparel: Typically 7–10 business days depending on quantity, stitch count, and garment availability.
- Promotional Items: Varies by product, vendor, proofing, and shipping time.
Can I rush my order?
Rush production may be available depending on the product, quantity, artwork, current workload, and deadline. Rush fees may apply. Contact us before placing your order if you have a firm event date or need guaranteed timing.
When does turnaround time begin?
Turnaround usually begins after your artwork is approved, order details are confirmed, and payment is completed. Missing files, unclear instructions, low-quality artwork, or delayed approvals can delay production.
What can delay my order?
- Low-resolution artwork
- Missing transparent background
- Wrong file size
- Missing garment sizes or colors
- Unapproved proofs
- Backordered blanks or promo products
- Unclear pickup, delivery, or shipping instructions
General Artwork Help
What file type should I upload?
- Best for print: PDF
- Best for transparent artwork: PNG
- Best for logos: AI, EPS, SVG, or vector PDF
- Accepted but not always ideal: JPG/JPEG
- Avoid: screenshots, blurry images, social media downloads, and tiny web graphics
What does print-ready mean?
Print-ready means your file is sized correctly, high-resolution, includes bleed when needed, keeps important details inside the safe area, and is ready to produce without major editing.
What resolution should my file be?
For most printed products, artwork should be 300 DPI at the final print size. If your logo looks blurry on screen, it will likely print blurry too.
What is bleed?
Bleed is extra artwork that extends past the final cut edge. It helps prevent white borders after trimming. If your design goes to the edge, include bleed.
What is safe area?
The safe area is where important text, logos, QR codes, and details should stay. Keep important content away from the edge so it does not get trimmed, folded, sewn, cut, or hidden.
Can you remove my background?
Our design tools may try to remove backgrounds, but background removal should never be fully relied on. Always double-check for leftover edges, halos, missing details, or parts removed by mistake.
Where can I design before uploading?
- Beginner: Canva, Adobe Express, Kittl
- Free advanced option: Photopea
- Professional: Adobe Illustrator, Photoshop, InDesign, CorelDRAW
Will colors match exactly?
Colors may vary between screens and printed products. Screens use light, while print uses ink, toner, thread, vinyl, or imprint methods. For brand colors, provide PMS, CMYK, or vector artwork when possible.
DTF Transfer Ordering Guide
What are DTF transfers?
DTF transfers are full-color, press-ready transfers used to decorate apparel. You upload your artwork, we print the transfer, and you apply it with a heat press.
DTF upload checklist
- Upload PNG whenever possible.
- Use transparent backgrounds.
- Do not mirror artwork.
- No designs should overlap.
- Nothing should hang off the sheet edge.
- Leave at least 0.25" between designs.
- Check spelling, names, numbers, and dates.
- Use high-resolution artwork, ideally 300 DPI.
- Zoom in before ordering.
- Make sure your gang sheet is final before checkout.
Using our gang sheet designer
Upload PNG files whenever possible because PNG files preserve transparency. JPG files usually upload with a white or colored background.
You can change the background color in the designer to better see white artwork, spacing, and transparent areas. The background color is only for preview and will not print.
Use a dark background to inspect white artwork. Use a light background to inspect dark artwork. Use gray to check transparency and spacing.
Will the remove background tool fix my file?
It may help, but do not fully rely on it. Always double-check for leftover edges, halos, missing parts, rough outlines, or background pieces that were not removed.
Common DTF sizes
- Left chest: 3–4" wide
- Adult front: 10–12" wide
- Adult back: 11–13" wide
- Youth front: 7–9" wide
- Sleeve: 2–4" wide
- Hat logo: 2–3.5" wide
- Neck label: 2–3" wide
How do I maximize my gang sheet?
- Rotate smaller designs to save space.
- Fill empty areas with sleeve logos, neck labels, pocket logos, or extra brand marks.
- Group designs by customer, order, or garment location.
- Do not leave large empty areas unless intentional.
DTF mistakes to avoid
- Uploading screenshots
- Leaving a white box behind the design
- Using blurry logos
- Making text too small
- Stacking designs on top of each other by accident
- Letting artwork hang off the sheet
- Assuming background removal worked without checking
Basic heat press instructions
Most DTF transfers press around 300–320°F for 10–15 seconds with medium to firm pressure. Repress for 5–10 seconds after peeling for better durability. Always test first because garments and heat presses vary.
UV DTF Decal Ordering Guide
What are UV DTF decals?
UV DTF decals are peel-and-stick transfers for hard goods. They are great for cups, tumblers, packaging, glass, acrylic, plastic, metal, and promotional products.
UV DTF upload checklist
- Upload PNG whenever possible.
- Use transparent backgrounds.
- Do not mirror artwork.
- No decals should overlap.
- Nothing should hang off the sheet edge.
- Leave space between decals for cutting.
- Check spelling, QR codes, names, numbers, and dates.
- Make sure thin lines and small text are readable.
- Measure the item before choosing decal size.
Best surfaces for UV DTF
UV DTF works best on smooth, clean, hard surfaces like glass, acrylic, plastic, metal, ceramic, packaging, and promotional products.
Avoid dusty, oily, wet, heavily textured, flexible, or soft fabric surfaces.
Common UV DTF sizes
- Small logo decals: 2–3" wide
- Cup / tumbler logos: 3–5" wide
- Glass can wraps: 8–9.5" wide
- Packaging decals: 2–4" wide
- Jar labels: 2–4" wide
- Large product decals: 5–8" wide
How do I apply UV DTF?
- Clean the surface first.
- Make sure the item is dry.
- Peel the backing carefully.
- Place slowly and accurately.
- Press firmly across the full design.
- Rub or squeegee the entire decal.
- Peel the top film slowly at an angle.
UV DTF is not heat pressed. It is a peel-and-stick decal for hard goods.
UV DTF mistakes to avoid
- Applying to dirty, oily, dusty, or wet surfaces
- Using tiny unreadable text
- Using extremely thin lines
- Touching the adhesive side before applying
- Rushing placement
- Not measuring the product first
Custom Apparel Ordering Guide
What custom apparel can I order?
We can help with shirts, hoodies, polos, jackets, hats, uniforms, team apparel, merch drops, event apparel, staff apparel, and branded company apparel.
Apparel order checklist
- Choose garment style, color, and size breakdown.
- Confirm decoration method: DTF, embroidery, screen print, vinyl, etc.
- Confirm print locations: front, back, sleeve, left chest, hat, etc.
- Upload the highest-quality artwork available.
- Confirm imprint size before ordering.
- Check spelling, names, numbers, and dates.
- Confirm quantity before checkout.
- Confirm deadline or pickup/shipping needs.
Which decoration method should I choose?
- DTF: Great for full-color logos, detailed artwork.
- Embroidery: Best for polos, hats, jackets, uniforms, and premium branding.
- Screen printing: Best for larger runs with fewer colors.
- Vinyl: Useful for names, numbers, and simple personalization.
Best artwork files for apparel
Vector files like AI, EPS, SVG, or PDF are best for logos. High-resolution PNG files can also work for full-color DTF printing.
Common apparel print sizes
- Left chest logo: 3–4" wide
- Full front: 10–12" wide
- Full back: 11–13" wide
- Sleeve print: 2–4" wide
- Hat logo: 2–3.5" wide
Signs, Banners & Large Format Guide
What signs do you offer?
- Coroplast yard signs
- Foam board signs
- Aluminum signs
- Vinyl banners
- Retractable banners
- Window graphics
- Wall graphics
- Vehicle graphics and wraps
- Acrylic signs
- Directional and event signage
Sign order checklist
- Confirm final sign size.
- Confirm indoor or outdoor use.
- Choose the right material.
- Upload high-resolution artwork.
- Add bleed when needed.
- Keep important text inside the safe area.
- Confirm single-sided or double-sided printing.
- Confirm grommets, hems, stakes, stands, or mounting needs.
- Check spelling, phone numbers, URLs, QR codes, and addresses.
What sign material should I choose?
- Coroplast: Yard signs, temporary outdoor signs, campaign signs, directional signs.
- Foam board: Indoor events, presentations, displays, and photo boards.
- Aluminum: Durable outdoor signs, parking signs, business signs, property signs.
- Vinyl banner: Events, fences, storefronts, grand openings, outdoor promotions.
- Retractable banner: Trade shows, conferences, lobbies, and events.
- Acrylic: Premium office, lobby, and wall signage.
- Window vinyl: Storefronts, hours, logos, privacy, and promotions.
Do signs need bleed and safe area?
Yes. Many signs need bleed so the background reaches the edge cleanly. Keep important text, logos, QR codes, and faces away from the edge so they are not trimmed or hidden.
Can I use a small logo on a large sign?
Usually not. Small logos can become blurry or pixelated when enlarged. Vector artwork is best for large signs, banners, vehicle graphics, and storefront signage.
Do you install signs?
Installation is not automatically included unless stated on your quote or order. If you need installation, mounting, hardware, or site guidance, contact us before ordering.
Digital Printing Guide
What digital printing products do you offer?
- Business cards
- Flyers
- Postcards
- Brochures
- Booklets
- Menus
- Presentation folders
- Programs
- Invitations
- Certificates
- Direct mail pieces
- Envelopes and letterhead
Digital print order checklist
- Upload a print-ready PDF when possible.
- Use the correct final size.
- Add bleed if the design goes to the edge.
- Keep text and logos inside the safe area.
- Check spelling, dates, phone numbers, QR codes, and addresses.
- Confirm paper type: gloss, matte, cover, text weight, etc.
- Confirm single-sided or double-sided printing.
- Confirm folding, scoring, cutting, booklet setup, or finishing needs.
What file should I upload?
A print-ready PDF is best for flyers, postcards, business cards, brochures, booklets, and most paper printing. Canva PDFs can work, but make sure you export for print, include bleed if needed, and review your file before uploading.
Gloss vs matte: which should I choose?
Gloss has more shine and can make colors feel more vibrant. Matte has less shine and gives a smoother, more professional look.
What should I check before printing business cards?
- Name spelling
- Title
- Email address
- Phone number
- Website
- Social handles
- QR code
- Bleed and safe area
Promotional Items Guide
What promotional items can I order?
- Pens
- Tote bags
- Mugs
- Tumblers
- Water bottles
- Notebooks
- Keychains
- Lanyards
- Magnets
- Table covers
- Event giveaways
- Corporate gifts
Promo item order checklist
- Upload a clean logo, preferably vector.
- Confirm product color.
- Confirm imprint color.
- Confirm imprint location.
- Check imprint size limits.
- Check spelling and logo version.
- Confirm quantity and deadline.
- Expect setup charges, minimums, or proofing depending on the item.
Why do promo items need vector artwork?
Vector files scale cleanly and are easier to prepare for imprint methods like screen printing, pad printing, embroidery, engraving, and spot-color printing.
Can every promo item print full color?
No. Some items allow full-color printing, while others may only allow one-color or spot-color imprinting. The imprint method depends on the product.
What is an imprint area?
The imprint area is the allowed space where your logo can be printed, engraved, embroidered, or applied. Some products have very small imprint areas, so simple logos usually work best.
Final Review Before Checkout
Final universal checklist
- Is the file the correct size?
- Is the artwork high-resolution?
- Are all words spelled correctly?
- Are phone numbers, emails, URLs, addresses, and QR codes correct?
- Is the logo clear and not blurry?
- Are backgrounds removed where needed?
- Are important details inside the safe area?
- Is bleed included where needed?
- Did you choose the right product, material, color, and quantity?
- Did you confirm pickup, shipping, or deadline needs?
